ACCESSIBILITY STATEMENT

At [DUBAI GALLERY], we are committed to ensuring that our website is accessible to all customers, including people with disabilities. We believe that everyone should have equal access to the products, services, and information we provide online.

Commitment to Accessibility

We are guided by the principle that accessibility is essential to equity, independence, and dignity. Our website is designed to conform with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, to provide a seamless shopping experience for all users.

Ongoing Accessibility Efforts

We continually strive to improve access by:

Enhancing keyboard navigation and interactive elements.
Providing clear text alternatives for images and multimedia content.
Ensuring color contrast meets accessibility recommendations.
Testing our website using assistive technologies such as screen readers (JAWS, NVDA, VoiceOver).
Conducting periodic audits of website content to identify and address barriers.

Known Limitations

While we aim to make all areas of our website accessible, some older content or third-party components may not yet fully meet accessibility standards. We are actively working with providers and updating our website to resolve these issues.

Feedback and Support

If you experience any difficulty accessing our website, need assistance, or wish to provide suggestions, please contact us using any of the following methods:

Email: accessibility@[yourshopdomain].com
Phone: 1-800-XXX-XXXX
Live Chat: Click the "Chat with Us" button on the site
Your feedback helps us improve accessibility and inclusivity.

Additional Information

Our website is compatible with most modern browsers and mobile devices, though experiences may vary slightly depending on individual device, software, and assistive technology configurations.
We are committed to ongoing staff training in accessibility and inclusive practices to continuously enhance our digital services.

Last Updated: December 16, 2025